Gela - Family Hotel

Cookie Policy

What are cookies and why are they used?

Cookies are small text files that temporarily store information about a user’s actions, preferences, or other activities when visiting a website. They are saved on the user’s computer or mobile device for a specific period, depending on their type.

Types of cookies

We use “cookies” on our website to make it easier for users to navigate and to enhance the services we offer. The different types of cookies we use are described in detail below.

Essential cookies for the system

These cookies are crucial for the proper functioning of the website. Without them, the website may not be able to operate or may be at a high risk of malfunctioning.

This refers to the use of cookies for website navigation, storing completed information when transitioning between different stages, and during the process of logging in or registering.

In addition, cookies that enable control over the security of the connection and protect against unwanted external interventions are also necessary.

These cookies are commonly known as temporary or session cookies because they are stored temporarily and are deleted once the browser session is ended.

Functionality cookies

Functionality cookies are utilized to enhance the user’s experience on the website and customize it according to their specific preferences.

Functional cookies encompass cookies that facilitate device recognition, store language and font size preferences, and perform other similar functions.

Persistent cookies are a type of cookie that can be stored on a device for an extended period of time and used across multiple browser sessions.

Third party cookies for performance, analytics and advertising

Third-party cookies serve various purposes, including efficiency, analysis, and advertising. Analysis cookies, specifically, gather statistical data that can be used to draw general conclusions and recommendations about the website’s effectiveness in meeting user goals. This information can also be utilized for marketing and advertising purposes.

These statistics comprise the count of users on a page, frequently visited pages, sources of visits, duration of page visits, encountered errors, and more. These cookies facilitate the collection of data on how users browse the website and the challenges they may face.

To ensure greater precision, the website employs the reliable analytical tools provided by Google Analytics.

Disabling Cookies

As a user, you can control the cookies used, delete cookies stored on your device, and prevent the use of cookies in the future. You can find detailed instructions for different browsers and operating systems at

You can disable some of the third-party cookies used on our website by adjusting the general settings of your browser. However, for others, you will need to visit the relevant third-party websites and follow the instructions provided there to disable them.

Further information regarding the categories of third-party cookies we utilize and instructions on how to deactivate them can be found below:

Here are the third-party cookies we use:

  • – Google Analytics: Used for analyzing and tracking website traffic and user behavior. You can learn more about it here.
  • – Google Tag Manager: Used for analyzing and tracking user interaction with ads. You can learn more about it here.
  • – Google Maps API: Used for functionality and analyzing user behavior. You can learn more about it here.
  • – Google AdWords: Used for advertising, tracking, and analyzing user interaction with ads and search. You can learn more about it here.
  • – Facebook: Used for advertising, functionality, and tracking user interaction with ads and functionality. You can learn more about it here.
  • – Hotjar: Used for analyzing and reporting website traffic and user behavior. You can learn more about it here.


If you have any questions about our Privacy Policy or if you believe that we have not followed it, please contact us at:

Location: Gela Village, Gela Hotel, P.O. Box 4710, Smolyan Municipality, Bulgaria

Phone: +359 877 868 877